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Miss Weekes Management / Events by MWM | Terms & Policies

Miss Weekes Management/ Events by MWM – Client Policy

At MissWeekes Management, we offer professional Social Media Management, Booking Agent services, and Event services under Events by MWM. To ensure clarity, smooth communication, and a high-quality working relationship, please review our full policy below.

1. Payment & Packages

Monthly Packages (Social Media Management & Booking Services)

  • All monthly packages must be paid in full before services begin.
  • Payments are recurring monthly and will continue until the client pauses or cancels.
  • Invoices must be paid by the due date provided to avoid delays in service.


Event Services (Events by MWM)

  • A minimum 50% deposit is required to secure an event date.
  • The remaining balance must be paid 7 days before the event.
  • For collaborations or ticketed events, terms may vary depending on the project.


2. Cancellations, Pauses & Refunds

Social Media Management / Booking Agent Services

  • Monthly services can be paused or cancelled with 7 days’ written notice.
  • Cancellations with less than 7 days’ notice may result in a 25% charge of the monthly fee.


Events by MWM

  • Deposits for events are non-refundable.
  • Cancellations made less than 7 days before the event may result in additional charges based on preparation work already completed.


3. Rescheduling

Social Media Management / Strategy Sessions

  • You may reschedule any content review, planning call, or strategy session up to 48 hours in advance at no cost.
  • Sessions missed without notice will be marked as used.


Event Planning Meetings

  • Event-related meetings can be rescheduled up to 48 hours in advance.
  • If you need to reschedule, you may do so up to 7 days before the event, depending on availability.

4. What’s Included

Social Media Management

  • Management of Instagram or TikTok
  • Weekly feed & story posts (amount varies by package)
  • Captions & hashtag research
  • Basic engagement (comments & DMs)
  • Regular analytics reports
  • Strategy meetings (Zoom/Teams)
  • Content session included (half-day or full-day depending on package)
  • Extra content days available at a discounted rate
  • Add-ons available: additional accounts & influencer outreach


Booking Agent Services

  • Outreach to venues, brands, event organisers, and potential collaborators
  • Negotiation on behalf of the client
  • Calendar and booking management
  • Contract assistance & performance preparation support


Events by MWM

  • Bespoke luxury event planning & full coordination
  • Premium vendor sourcing with transparent pricing
  • High-quality décor styling, design & setup
  • Stress-free planning from concept to completion
  • Professional on-day management & seamless execution
  • Access to trusted, high-end vendors & creatives
  • Custom event styling for weddings, dinners, showers & corporate events


5. Communication & Turnaround Times

  • All communication must be done through email or agreed messaging channels.
  • Standard response time is 24–48 hours.
  • Content turnaround times will be confirmed per client but generally fall within 3–7 days.

6. Client Responsibilities

To ensure the best results, clients must:

  • Provide all required information, materials, and content within agreed timeframes
  • Communicate clearly and respond promptly to messages, questions, and approvals
  • Supply accurate details for bookings, events, or social media content
  • Make all payments on time as outlined in the service agreement
  • Review and approve drafts, concepts, schedules, and contracts when needed
  • Inform MissWeekes Management of any changes as soon as possible
  • Ensure all final decisions are communicated directly and confirmed in writing
  • Respect project timelines and understand delays may occur if information is late

Copyright © 2025 Miss Weekes Management  - All Rights Reserved.

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